Business Owners and dispatch customers are absent from the PI System Demo portion of Inspect and Adapt on the 911 CAD/RMS integration ART. What should the RTE restore?
Select an answer to reveal the explanation.
Short Explanation
A 911 demo without dispatch and Business Owners is a rehearsal with the house lights up and no audience. They are the people who can say whether the integrated CAD/RMS actually helps a call. Get them in the room or the value scores and next-PI bets are guesses.
Full Explanation
Restore live Business Owner and dispatch-customer feedback during the PI System Demo on the 911 CAD/RMS integration ART so actual business value and next-PI direction rest on the integrated solution. The demo is intended for stakeholders who can say whether CAD/RMS integration helps a call. A recorded demo watched after the next PI if time allows is an afterthought. A developer-only demo so public-safety feedback cannot "slow" integration removes the customer loop. A paper status pack is not a working integration. Exam caveat: recordings can supplement absences, but they do not replace planned live feedback for value scoring when attendance is feasible. Operational check: invite dispatch and Business Owners with the I&A calendar, confirm attendance before IP week, and capture feedback notes that feed actual value scores and next-PI bets for public-safety outcomes. In municipal and civic service contexts, record the rationale in the ART working agreements or improvement backlog so future PIs preserve the control, and re-validate after the next Inspect and Adapt against resident-facing outcomes rather than activity theater. Confirm owners, success measures, and a re-check date so the practice remains inspectable.