Teams on the airport operations digital ART write PI Objectives that are vague task lists. What should the RTE coach during facilitation?
Select an answer to reveal the explanation.
Short Explanation
A PI Objective is a promise of value, not a grocery list of tasks. 'Stand up a shared turnaround view for gate ops' beats 'meet, configure, test, repeat.' Coach the airport teams toward outcomes while they are still in the room.
Full Explanation
Quality PI Objectives describe outcomes the ART intends to deliver, not an unprioritized task dump. The RTE coaches that quality during facilitation so Business Owners can assign value and teams can commit with clarity. Accepting task lists, converting objectives into a Gantt, or rewriting them privately after the event undermines shared ownership.