Sponsors of the 911 CAD/RMS integration ART want to install SAFe events without changing leadership behavior. What should the RTE apply?
Select an answer to reveal the explanation.
Short Explanation
SAFe without leadership change is a new dispatch radio used like a megaphone. The events only work if leaders model Transparency, Respect, and flow instead of the old command habits.
Full Explanation
Process theater without leadership behavior change will not make an ART work. When sponsors of a 911 CAD/RMS integration ART want SAFe events without changing command-and-control habits, the RTE should coach leaders to model Lean-Agile values—Transparency, Alignment, Respect for People, and Relentless Improvement—because calendars alone will not integrate public-safety systems. Running the ceremonies and leaving leadership habits untouched so adoption looks fast produces hollow events and cynicism among CAD/RMS teams. Letting directors keep command-and-control tasking as long as the calendar says PI Planning keeps the old system underneath new labels. Replacing the RTE role with a PMO scheduler so leaders never have to change removes coaching capacity exactly when leadership modeling is most needed for emergency systems. Exam caveat: Event mechanics matter, but the exam emphasizes that leadership modeling is required for SAFe to function beyond ritual. Operational check: After the next PI Planning, note whether leaders still assign personal tasks outside the plan; coach a specific leadership behavior change and verify it in ART Sync for the 911 train. In municipal settings, pressure to look busy, compliant, or politically safe is constant; the RTE earns trust by holding the principle through that pressure and verifying the next cadence event shows improved civic delivery, not just a quieter meeting.