Teams on the court case-management ART keep work off the ART Kanban so dashboards look efficient. What should the RTE apply?
Select an answer to reveal the explanation.
Short Explanation
Hidden WIP is a courtroom with cases stuffed in a desk drawer. The docket looks tidy; the justice system is still clogged. Flow cannot be managed if nobody will put the work on the wall.
Full Explanation
Transparency is a SAFe Core Value, and visualizing work in process is a Lean flow practice. Hiding WIP to look efficient conceals queues, delays, and overload. The RTE coaches the ART to put real work on the board so bottlenecks are discussable. Praising a fake-clean board, protecting green reports, or deleting visualization all trade appearance for control.