Two Agile teams on the county elections systems ART deadlock over a data-contract dependency and have spent a week looping the same email thread. What should the RTE do?
Select an answer to reveal the explanation.
Short Explanation
Email ping-pong is not facilitation. Get the architects and Product Management at one table, timebox the decision, and stop pretending a 40-message thread will certify the ballot file.
Full Explanation
Cross-team deadlocks are ART-level facilitation work. The RTE brings the roles who own architecture and content into a structured session with a clear decision, rather than refereeing infinite mail. Email loops hide nuance and delay ROAM-able risks. Unilateral RTE picks, endless Scrum Master debate, and political escalation all skip the people who can actually resolve the contract.