Midway through PI Planning, the city housing-voucher ART RTE realizes the breakout agenda omitted shared-services timeboxes. What models respect and learning?
Select an answer to reveal the explanation.
Short Explanation
Everyone drops a slide sometime. Saying so out loud and fixing the agenda builds trust; pretending the housing-voucher plan never needed shared services just teaches people to hide mistakes.
Full Explanation
Humble public correction is effective RTE behavior. PI Planning is a live facilitation problem; when the agenda is wrong, the servant leader names it and repairs it so the ART can still produce a valid plan. Covering the miss, blaming vendors, or converting the room to a lecture models ego over Respect for People. Trust grows when the coach is fallible and accountable in the same moment.