The 911 CAD/RMS integration ART returns a low confidence vote at the end of PI Planning. How should the RTE treat that result?
Select an answer to reveal the explanation.
Short Explanation
A low confidence vote is a smoke alarm, not a mutiny. The RTE does not punish the ART for telling the truth; they use the signal to fix the plan before dispatch goes live on a fantasy.
Full Explanation
The confidence vote exists to surface whether the ART believes the PI plan is achievable. A failed or low vote is input for rework of scope, risks, and dependencies, not evidence of defiance. Effective RTEs protect psychological safety so the number stays honest. Forcing a five, skipping the data, or blaming coaches converts Transparency into theater.