The municipal transit fare-system ART RTE skips one-on-ones with Scrum Masters because ART events fill the calendar. What practice should the RTE restore?
Select an answer to reveal the explanation.
Short Explanation
The fare-system calendar will always be full of events. That is not an excuse to never sit with the Scrum Masters. Those one-on-ones are where coaching actually happens—trust, skills, the messy stuff that never fits in ART Sync.
Full Explanation
Investing in coaching relationships with team coaches—including regular one-on-ones—is part of effective RTE practice, not a luxury crowded out by large events. On a municipal transit fare-system ART, skipping one-on-ones because ART events fill the calendar leaves Scrum Masters without confidential space to raise team health, skill gaps, and early impediments that never appear in public forums. Restore Coach Sync and one-on-ones alongside large cadence events. Dropping Coach Sync and one-on-ones so only large PI events remain creates a facilitation-only RTE who never coaches the coaches guiding fare squads. Replacing Scrum Master coaching with a monthly email of SAFe links is passive information sharing, not relationship-based coaching that changes behavior. Requiring Scrum Masters to submit written status instead of meeting with the RTE turns coaching into reporting and misses nuance about fare-system team dynamics and cross-team friction. Exam caveat: One-on-ones should stay coaching-focused, not become another status channel that duplicates ART Sync metrics reviews. Operational check: Put recurring one-on-ones with fare-system Scrum Masters on the calendar for the PI, capture coaching themes that need ART-level action, and verify large events alone are not the only touchpoint.