Every Inspect and Adapt, the 911 CAD/RMS integration ART pins missed objectives on the same interface team, then leaves the ART's policies, dependencies, and test environments unchanged. What dysfunctional pattern is this?
Select an answer to reveal the explanation.
Short Explanation
Pinning every outage on the same crew while the wiring stays untouched is scapegoating. Inspect and Adapt is supposed to fix the system that keeps producing the miss. A villain is cheaper than a change—and useless.
Full Explanation
Scapegoating is a dysfunctional group pattern that locates blame in one team so the ART can avoid examining policies, dependencies, and environments. Repeating that move every Inspect and Adapt, then leaving those system factors unchanged, confirms the pattern. Public rankings, treating a named team as candor, or twisting ROAM into a required villain all intensify harm. The RTE redirects I&A to the system of CAD/RMS integration work rather than to a habitual target.