A new county ordinance changes who qualifies for the public-health home-visit program, shifting the jobs applicants and caseworkers need the product to do. What should the Product Owner do?
Select an answer to reveal the explanation.
Short Explanation
When the rulebook changes, yesterday’s customer map is a souvenir. Go find who the product is for now and what job they hire it to do. Shipping the old journey faster just helps the wrong people more efficiently.
Full Explanation
Policy and context shifts can invalidate prior customer understanding. Advanced Product Owners refresh stakeholder maps, discovery, and even Product Goal assumptions when the job-to-be-done changes. Continuing on the old map treats the Product Backlog as a requirements warehouse rather than an empirical value instrument. A legal rewrite of every item or funding the obsolete workflow delays learning.