The city's strategy is one digital account for park pavilion reservations. A legacy phone-lottery product still has a small group of loud seasonal users and consumes a Developer full time. It no longer fits the strategy. What should the Product Owner do?
Select an answer to reveal the explanation.
Short Explanation
A few loud callers do not get to keep a second kitchen open. The city picked one digital account for pavilions; the phone lottery is leftover menu. Retire it, help people move, and stop feeding a product that no longer matches strategy.
Full Explanation
Strategic fit can justify retiring a product even when a vocal minority still uses it. Continuing the phone lottery—or adding features to soothe those users—spends scarce Developer capacity against the city's one-account strategy. Hiding the work on a shadow team does not remove the cost. The Product Owner should retire the line, make the decision transparent, and order migration support rather than perpetual dual products.