The transit Product Owner wants to scale a fare-capping experiment citywide after a two-stop pilot. Finance is ready to fund a full rebuild. Kill criteria were never written. What should the Product Owner do?
Select an answer to reveal the explanation.
Short Explanation
Before you rebuild the whole rail line, write down what would make you stop. A two-stop fare-cap pilot without kill criteria is a hope with a budget. Set the evidence bar first—then scale, pivot, or kill on purpose.
Full Explanation
Strategic experiments need explicit evidence thresholds before spend scales. Without kill or persevere criteria, a transit fare-capping pilot drifts into a default citywide rebuild driven by sunk cost and vendor narratives. The Product Owner should define what rider, equity, and revenue evidence would justify expansion versus a pivot. Indefinite pilots and contract-declared success substitute politics for empiricism.