The parks-program registration product needs to decide whether a new youth-camp flow is working after two Sprints. Which measurement approach should the Product Owner use?
Select an answer to reveal the explanation.
Short Explanation
Leading lights tell you if the boat is pointed right before the harbor report comes in. After two Sprints, activation and completed checkouts are those lights. Retention and cost-to-serve still matter — they just show up later.
Full Explanation
Leading indicators change soon enough to inform near-term Product Backlog decisions; lagging indicators confirm whether value stuck. For a new camp-registration flow, activation and completion can guide adaptation now, while retention and cost-to-serve validate value over a longer horizon. Using only a late lagging measure delays learning; using only output hides value quality. The Product Owner should mix them on purpose.