A county case-management Product Owner has been writing the Product Vision alone; caseworkers who will live in the product have not been asked. What should the Product Owner do?
Select an answer to reveal the explanation.
Short Explanation
Writing vision without caseworkers is like designing a firehouse kitchen without asking the crew what they grab at 2 a.m. They know the job. Invite them in — the Product Owner still owns the call, but the picture gets real.
Full Explanation
Product Vision benefits from collaboration with the people who do the work and the people the product is for. Isolation produces elegant statements that miss the actual user job. Co-creation does not transfer Product Owner accountability; it improves the evidence under the vision. Waiting until after release to involve caseworkers turns vision into a poster instead of a shared direction.