A city 311 app and a separate 'report a problem' app publish overlapping visions, and residents do not know which to use. What should the Product Owner do?
Select an answer to reveal the explanation.
Short Explanation
Two city apps with the same promise is two front doors to the same house — people pick the wrong one and blame the city. Either draw a hard line between the products or make them one. Overlap is not coverage; it is fog.
Full Explanation
Overlapping Product Visions confuse users and scatter value across competing backlogs. The Product Owner should either define a clear boundary — different jobs, different audiences — or recommend consolidation under one vision and one Product Backlog. Leaving both visions fuzzy maximizes output and minimizes outcome. Portfolio clarity is a Product Owner concern when municipal products collide.