A housing-assistance Product Owner needs to estimate Unrealized Value beyond people who already finish applications. Which signals should they use?
Select an answer to reveal the explanation.
Short Explanation
Unrealized Value is the housing help people never got — the survey that says they never even tried, and the application they started and quit. Approved-applicant smiles are Current Value. Overtime and leftover roadmap items are busywork, not unmet demand.
Full Explanation
Unrealized Value is estimated from unmet needs and non-consumption, not from the happiness of people already served. Abandoned housing applications and unmet-demand surveys are direct UV signals: intended value that did not occur. Satisfaction of approved applicants is CV, overtime is an A2I or cost smell, and unstarted roadmap features are output wishes. The Product Owner should instrument non-user and abandonment evidence to size the UV gap.