Nearly every transit product — fare, alerts, and paratransit schedu…

Question

Nearly every transit product — fare, alerts, and paratransit scheduling — now runs on a single vendor platform. What should the Product Owner ensure at the portfolio level?

Accepted Answer

Make the concentration risk transparent and either diversify or accept it as an explicit portfolio decision. — If every city bus product lives in one vendor's garage, a lock on that garage door stops the whole fleet. Concentration is not automatically wrong — but it is a portfolio risk, not a secret. Name it, then diversify or accept it with eyes open.

Answer

Double down on the vendor immediately because switching costs already make concentration rational.

Answer

Hide the vendor name from leadership so product conversations stay user-centered.

Answer

Require each Scrum Team to rewrite its product this quarter on a different stack.

Nearly every transit product — fare, alerts, and paratransit scheduling — now runs on a single vendor platform. What should the Product Owner ensure at the portfolio level?

Short Explanation

Full Explanation