City staff already have Teams chat and meetings through their base Microsoft 365 licenses, but the clerk of courts needs advanced enterprise calling features. What base-versus-add-on framing is accurate?
Select an answer to reveal the explanation.
Short Explanation
Teams for chat and meetings is often already in the base toolbox. Fancy phone-system calling is the optional power tool you bolt on when courts need real phone numbers and advanced dialing.
Full Explanation
Many Microsoft 365 base suites include Teams collaboration capabilities, while advanced telephony features are frequently illustrated as add-ons such as Phone System. That separation lets a city keep core collaboration licensed broadly and extend calling only where needed. Free personal accounts, removing Teams from the base story, or tying calling to mailbox deletion are incorrect framings.