A county telephony project needs advanced calling features that are not included in the staff's core Microsoft 365 productivity plan. How should the licensing story be framed?
Select an answer to reveal the explanation.
Short Explanation
Think of the base plan as the house and Phone System as the optional porch. Keep the house for everyday apps, then bolt on calling only where the county actually needs phones in Teams.
Full Explanation
Microsoft 365 licensing commonly separates foundational suite entitlements from add-ons that extend capabilities. Phone System is a classic add-on pattern: core productivity remains on the base plan, and advanced calling is licensed where required. Buying only the add-on or treating telephony as a full productivity replacement misunderstands base versus add-on dependency.