After enabling automatic conversation summarization between agent handoffs, auditors find that a critical contractual exclusion present in the original transcript is missing from later specialist contexts, replaced by a softer paraphrase that changes meaning. Which issue is occurring and what should you do?
Select an answer to reveal the explanation.
Short Explanation
Summary drift is the issue: compaction can rewrite meaning and drop a critical exclusion. You should pin must-keep constraints as structured fields outside free-text summaries and validate summaries against the source.
Full Explanation
Diagnose summary drift and entity continuity issues. Free-text summarizers can drop or soften constraints, so a critical contractual exclusion can be replaced by a softer paraphrase that changes meaning. Mitigation: extract must-keep entities such as exclusions, amounts, and parties into structured state; run automatic checks that summaries still entail those facts; fall back to quoting source spans for high-risk clauses. Treat high-risk fields as first-class multi-agent memory with lifecycle and audit trails. The healthy retrieval-augmented generation recall explanation is incorrect because the failure is in inter-agent context compaction, not retrieval of knowledge documents. The preferred GPU SKU change explanation is incorrect because compute SKU changes do not alter summary semantics. The CDN cache miss explanation is incorrect because static content delivery is unrelated to conversational state.