A consultant preparing to enable predictive lead scoring for a new client reviews two prerequisites with the client's system administrator before proceeding. Which two must be true? (Select TWO.)
Select all correct answers, then click Submit.
Short Explanation
You need two admin-level prerequisites: someone with the right permissions has to turn on predictive lead scoring in Sales Insights, and the environment must be licensed for the premium Sales Insights capability it depends on. You don’t need sellers to opt in, and you don’t need to archive older leads.
Full Explanation
The correct choices are the requirement that a user with the appropriate security role turn on predictive lead scoring in the Sales Insights settings area, and the requirement that the environment be licensed for the premium Sales Insights capabilities that predictive scoring depends on. Turning on predictive lead scoring requires both an administrative action and a licensing condition: someone holding the appropriate security role must explicitly enable the feature in the Sales Insights settings area, and the environment must carry the premium Sales Insights licensing that the predictive scoring capability depends on, since it is not included in every Dynamics 365 Sales tier. Without either piece in place, scores will not begin generating no matter how much lead history exists. The option saying every seller must individually opt in to predictive scoring from personal settings is incorrect because there is no per-seller opt-in step; predictive scoring is an environment-level capability that, once enabled by an administrator, applies to the leads sellers are assigned without any individual action on their part. The option saying the client must archive any leads older than one year is incorrect because predictive lead scoring does not restrict itself to a rolling twelve-month window, and there is no requirement to archive older leads before enabling it; the model can draw on the full available history rather than only the most recent year. The consultant's checklist should focus on confirming the license and the administrative toggle, not on seller-level settings or record housekeeping that the feature does not actually require.