A consultant is enabling Copilot for Sales for a client whose Dynamics 365 Sales Premium environment is hosted in a Dataverse region that historically has not supported generative AI features. In the Power Platform admin center, the toggle for Copilot for Sales appears grayed out for this environment. (Select TWO.) Which two actions should the consultant take before Copilot can be enabled?
Select all correct answers, then click Submit.
Short Explanation
Think of Copilot for Sales as sitting behind two separate gates before it'll open up in a given environment. The first gate is geography: the underlying generative AI service only runs out of certain Dataverse regions, so if this environment lives somewhere that service hasn't reached yet, the toggle just won't budge until the environment is checked against that list, or moved somewhere it does run. The second gate is consent: turning this feature on means the environment's data starts flowing to that AI service, and the platform won't do that silently. An administrator has to explicitly agree to the data movement and processing terms in the admin center before the switch can flip. Buying more AI Builder capacity solves a completely different problem, since that's about credits for custom prediction models, not whether Copilot itself can be switched on. And handing every seller admin rights doesn't touch either gate; consent here is an organizational decision made once by an administrator, not something each individual seller needs to grant.
Full Explanation
The correct answers are A and D. Copilot for Sales depends on a generative AI service that is only available in certain Dataverse regions, so before the toggle can be used the consultant must confirm the environment sits in a supported region, migrating it if necessary. Enabling Copilot also means the environment's data will be processed by that underlying AI service, which the platform will not do without explicit consent; the administrator must accept the relevant data movement and processing terms in the Power Platform admin center. Both conditions are separate prerequisites, and while the grayed-out toggle reflects the region gap specifically, the consent step is required regardless once the region is supported. Option B is incorrect because AI Builder capacity governs credits and compute for custom AI Builder models such as custom lead-scoring models, not the availability of the packaged Copilot for Sales feature. Option C is incorrect because consenting to data processing terms is an organization-level administrative decision made once in the admin center; granting every seller System Administrator would be an unnecessary and risky security change that addresses neither the regional restriction nor the consent requirement.