A city transit agency wants an agent that ranks route options for a planner, who must accept or reject that ranking before any schedule is changed. Which use of an agent matches this requirement?
Select an answer to reveal the explanation.
Short Explanation
You need the planner to review the ranked routes before anything changes, so decision support fits the requirement. The planner can accept or reject the ranking, while task automation publishes the schedule as soon as the ranking is finished and skips that decision.
Full Explanation
Decision support is the use where an agent prepares a recommendation and a person must accept or reject it before a business record changes. The ranked routes are that recommendation, and the schedule is the record that must stay as it is until the planner decides. Task automation that publishes the new schedule as soon as the ranking is finished skips the acceptance the agency requires and treats a proposal as an order already given. Knowledge lookup that quotes the service policy and leaves both the ranking and the schedule undone retrieves a document but produces no route list for the planner to judge. Analytics that explains last month's ridership and does not produce a route ranking answers a history question, not the choice facing the planner. A message sent after the timetable is already public is an exception path on automation, which differs from requiring a person to choose first. Exam caveat: decision support still needs a recorded accept or reject, or the ranking is only a slide with no owner. Practical check: run one ranking against a test schedule and confirm no trip time changes until the planner records acceptance.