A pharmacy canvas app is the counseling checklist a pharmacist must finish. The team also wants an agent summary of the visit. Where should that summary be requested?
Select an answer to reveal the explanation.
Short Explanation
The checklist is the visit, and the summary is the note you write after the last box is ticked. You request the agent summary at the end of the counseling checklist. Replacing the checklist with a chat drops the steps the pharmacist is required to finish.
Full Explanation
The canvas checklist is the controlled process, and the agent summary is a step at the end of it. The pharmacist should complete the required counseling items first, and only then should the app request a summary, so the summary rests on a finished checklist rather than replacing it. Putting a chat in place of the checklist removes the required items. Calling the agent on every field change, with a chat panel taking the next item's place, interrupts the list and asks for a summary before the visit is done. A side channel that discards the checklist answers writes a summary from an empty record and throws away the counseling the pharmacy must keep. The summary request should receive the completed checklist as its input, and the pharmacist should be able to edit the wording before it is stored. Exam caveat: an end-of-checklist summary can still be edited by the pharmacist. The agent does not close the visit on its own. Operational check: try to request the summary with a required item still open and confirm the app waits, then complete the list and confirm the summary request includes those answers.