A hospital network wants an agent on the patient portal that answers questions such as what to bring to a scan, using only the approved prep sheet, and that must not change the appointment or the chart. Which agent design fits?
Select an answer to reveal the explanation.
Short Explanation
This is the help desk that answers only when someone walks up, and does not touch the chart. You want a prompt-and-response agent grounded on the prep sheet. The trap is making it autonomous just because the answers are useful.
Full Explanation
A prompt-and-response agent waits for a person to ask and returns an answer from approved knowledge. The portal scenario is that pattern: the patient asks what to bring, the agent uses the prep sheet, and it is forbidden to change the appointment or the chart. An autonomous agent would start from an event, such as a new appointment, and act without a question, which is the opposite of a portal that speaks only when asked. A task agent that reschedules the scan would take an action the requirement forbids, and a question about what to bring is not a request to move the visit. Computer Use would be a way to drive a screen that has no API, but the prep sheet can be supplied as knowledge, so driving the clinical system would add risk without serving the constraint. Exam caveat: grounding on a document does not by itself make an agent autonomous or a task agent. The trigger does. Operational check: confirm the agent has no tools that write to the scheduling or chart systems, and that a question with no match in the prep sheet is handed to a person.