What is GitHub Enterprise's 'dormant user' feature and how does it relate to licensing?
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Short Explanation and Infographic
Dormant users are your unused license seats. If someone hasn't logged in, pushed, opened an issue, or done anything on GHES in 90 days, they're dormant. Admins can report on and suspend dormant accounts — recovering those licenses for active users or future hires.
Full explanation below image
Full Explanation
GitHub Enterprise Server defines 'dormant users' as accounts that have had no activity for the past 90 days. Activity that resets dormant status includes: logins, commits, issue/PR creation, comments, and API calls. Administrators can: (1) View dormant users — site admin panel shows which accounts have been inactive for 90+ days. (2) Export a dormant user list via the API. (3) Suspend dormant accounts — suspended accounts cannot log in and their licenses are released. License implications: suspended user accounts do NOT count against the GHES license seat count. For organizations with tight license budgets, regularly auditing and suspending dormant accounts is important to avoid purchasing additional licenses for unused accounts. The 90-day threshold is fixed and not configurable.