Softphone users in the planning department need clear calls over Wi-Fi. Which client-path requirement should the technician list?
Select an answer to reveal the explanation.
Short Explanation
Softphones hate waiting in the grocery-store line behind giant downloads. WMM/QoS is the express lane for voice when the path supports it. Put QoS on the voice/video checklist—not 'open and insecure.'
Full Explanation
Voice and video clients need QoS support along the WLAN path; WMM is the common 802.11 QoS mechanism technicians enable and verify. Removing encryption or collapsing to a congested band does not satisfy the QoS requirement and can worsen call quality.