The install sheet maps AP-04 to switch Closet-B port Gi1/0/12 on the staff access VLAN. The AP is powered but serves the wrong network segment. What physical/install step was likely skipped?
Select an answer to reveal the explanation.
Short Explanation
Wrong closet port, wrong VLAN—AP looks healthy and still strands users. Physical install includes landing the drop on the port and segment the design named, not “any PoE jack that lights up.”
Full Explanation
Physical installation from a design document includes correct switch port and VLAN mapping for the AP’s Ethernet uplink. Power alone does not guarantee the AP is on the intended network segment. Technicians verify cabling against the documented closet port and VLAN before closing the ticket.