Monitoring at a records counter shows low RSSI but also low channel utilization. How should the technician separate those findings?
Select an answer to reveal the explanation.
Short Explanation
Quiet street, faint radio — those are two different complaints. Low utilization says the channel is not jammed; low RSSI says the client still hears the AP poorly. Fix the weak link without pretending congestion was the villain.
Full Explanation
Received signal strength and channel utilization measure different conditions. A client can sit on a lightly used channel yet still suffer from weak RSSI due to distance, obstacles, or antenna limits. Conversely, strong RSSI does not preclude congestion. Technicians should troubleshoot weak-signal and busy-medium problems as separate branches rather than assuming one metric invalidates the other.