Monitoring in a busy courthouse lobby shows high channel utilization even though client RSSI looks acceptable. What should the technician understand?
Select an answer to reveal the explanation.
Short Explanation
A loud cafeteria can have great "signal" to the Wi-Fi sign and still no free airtime to talk. Utilization is how busy the channel is; RSSI is how loud the AP sounds. Fine bars, packed medium — that is a classic lobby trap.
Full Explanation
Channel utilization reflects how busy the medium is with Wi-Fi and non-Wi-Fi energy competing for airtime. Clients can report acceptable RSSI or dBm yet still experience latency and low throughput when utilization is high. Utilization problems are distinct from antenna-connector faults and do not invalidate absolute signal readings. Technicians should treat congestion and weak signal as separate performance drivers during triage.