A city employee SSID capture shows EAP Request Identity looping and the TLS tunnel never establishing. What is the best protocol-analysis conclusion?
Select an answer to reveal the explanation.
Short Explanation
If the door keep asking 'who’s there?' and never hears an answer, you don’t resurvey the parking lot—you fix the name tag and the guard desk. An EAP Identity loop is that stuck greeting before the TLS tunnel even starts.
Full Explanation
802.1X/EAP begins with identity exchange and, for tunnel methods, proceeds into TLS setup with the authentication server. Repeated EAP Request Identity without progress indicates a stall in client response, EAP method negotiation, or RADIUS reachability. Protocol captures separate that failure from RF coverage problems that would show different symptoms.