A fleet of county tablets shows persistently low MCS despite excellent SNR and clean spectrum at the AP. Packet captures implicate the client driver. What is the most appropriate remediation focus?
Select an answer to reveal the explanation.
Short Explanation
When the air is clean and the AP looks fine but the tablet crawls, the bug is often in the client software. Patch the driver or image instead of cranking RF knobs forever.
Full Explanation
Client drivers and firmware can pin low MCS or mishandle rate adaptation even when SNR and spectrum are healthy. Root-cause remediation targets the client image; increasing power, widening channels, or disabling aggregation does not fix a client-side rate-control defect.