After repeated cuts from a sharp counter edge, corrective action is limited to “retrain everyone forever,” with no engineering look at the edge itself. What does effective corrective action prefer?
Select an answer to reveal the explanation.
Short Explanation
You can retrain people until the cows come home, but a sharp metal edge will keep cutting. Put a guard on it, round it, or redesign the counter. Training supports good design; it should not be the only bandage on a hardware problem.
Full Explanation
Effective correctives follow a hierarchy that favors eliminating or engineering out hazards over depending solely on administrative controls and retraining. Persistent cuts from a physical edge indicate a condition that redesign, guarding, or edge treatment can address more reliably than repeated instruction. Risk managers should challenge training-only closures when conditions remain unchanged.