Routine slip-hazard reminders and rare active-assailant alerts both use identical 'ALL CAPS EMERGENCY' banners every time. What messaging problem does this create?
Select an answer to reveal the explanation.
Short Explanation
If every email is a red siren, people stop hearing sirens. Save the emergency banner for real emergencies so it still means something.
Full Explanation
Overusing emergency formatting for routine notices causes alarm fatigue and desensitizes recipients. Communication strategy should reserve high-urgency cues for genuine life-safety or time-critical events and use calmer formats for ordinary reminders. Clear differentiation preserves attention when a true alert is issued.