During a lobby renovation, nobody asks which patrons, staff, or contractors could be harmed by dust, open floors, and redirected exits. What identification step is missing?
Select an answer to reveal the explanation.
Short Explanation
If you renovate a lobby and never ask who walks through it, you are painting around the people. Identification includes naming patrons, staff, and contractors who could be hurt. Who is affected is not optional paperwork.
Full Explanation
Risk identification includes determining who may be affected by a change or activity. Lobby renovations create physical and egress hazards for patrons, employees, and contractors. Skipping that stakeholder analysis leaves protective measures and communication incomplete.