A cold-site outage and a front-lobby trip hazard are forced onto the same unlabeled 1–5 scale with no written anchors. What does the organization need?
Select an answer to reveal the explanation.
Short Explanation
A naked 1–5 scale is like a ruler with no inch marks—everyone invents their own. Anchors spell out what a '3' means so a trip hazard and an outage can be compared without arguing dialects.
Full Explanation
Unlabeled numeric scales invite inconsistent interpretation across risk types. Written anchors define what each level means for likelihood and consequence, enabling enterprise comparison. Dissimilar events such as IT outages and premises hazards remain distinct but share a common language. Anchoring also improves auditability of rating choices.