A risk matrix cell is labeled 'medium' but the team has no shared definitions of low, medium, and high impact. What should they establish first?
Select an answer to reveal the explanation.
Short Explanation
Calling something 'medium' without a shared yardstick is like saying 'warm' with no thermometer. Everyone hears a different temperature. Lock shared impact definitions before you trust the labels.
Full Explanation
Impact classifications are only useful when raters share explicit definitions of low, medium, and high. Without those definitions, matrix labels are not comparable and prioritization drifts. Establishing shared criteria is a prerequisite to consistent scoring. Ad-hoc personal meanings defeat the purpose of a common scale.