Facilities finds mold in a public building and reports it to HR because 'people issues go to HR.' What is the better routing approach?
Select an answer to reveal the explanation.
Short Explanation
Mold is a facilities and environmental problem, not a paycheck problem. Sending it to HR because 'people' sound involved is like mailing a gas leak to the receptionist. Aim the report at the operational owner who can actually fix the space.
Full Explanation
Correct functional ownership matters in risk reporting. Environmental and facility hazards should reach facilities, safety, or environmental health owners who can assess and remediate. Routing by superficial word association (people → HR) delays control. Hierarchy maps should name the right operational destination for each risk type.