A KPI dashboard shows falling incident rates while supervisors quietly discourage hazard reports to protect the numbers. What monitoring integrity issue should leadership address?
Select an answer to reveal the explanation.
Short Explanation
A quiet dashboard can mean fewer injuries—or fewer people brave enough to speak up. If bosses punish reports to make the KPI pretty, you are flying blind. Honest signals beat flattering silence.
Full Explanation
Monitoring quality depends on accurate inputs. Discouraging hazard reports can artificially lower incident counts while actual exposure rises. Effective continuous improvement uses trustworthy leading indicators (near misses, hazard reports) alongside lagging outcomes, and leadership must protect reporting culture so metrics reflect reality.