A nonprofit accepts a SaaS vendor’s “full disaster recovery” marketing claim without reading the contract’s RTO clauses. What third-party planning practice should replace that approach?
Select an answer to reveal the explanation.
Short Explanation
“Full disaster recovery” on a slide deck is not an RTO. Dig into the contract clock—then build your plan around what the vendor actually promises, not the brochure sunshine. Third-party recovery only counts if the hours match your needs.
Full Explanation
Vendor recovery marketing often exceeds contractual commitments. Planners must extract stated RTOs, RPO limits, and exclusions from agreements and align internal dependencies to those realistic times. Accepting slogans without reading clauses leaves the organization planning to a capability the vendor never guaranteed.