Finance wants the BIA to report only dollar loss, while operations needs life-safety impact in the same analysis. How should the risk manager structure impact criteria?
Select an answer to reveal the explanation.
Short Explanation
A hospital outage priced only in lost billing misses the patient in the hallway. Money matters, and so does life safety—leaders need both lenses. Build a multi-criteria BIA so tradeoffs are honest.
Full Explanation
Effective BIAs present multiple impact dimensions so decision-makers see financial, operational, reputational, regulatory, and life-safety consequences together. Single-metric approaches can undervalue mission-critical nonfinancial harm. Multi-criteria impact framing supports balanced recovery investment and prioritization.