In a BIA workshop, managers rank the intranet news blog above emergency dispatch radio because the blog is more popular internally. How should criticality be ranked?
Select an answer to reveal the explanation.
Short Explanation
Popularity contests pick homecoming kings, not which radio keeps ambulances moving. Criticality is about mission harm when something dies—not who likes the intranet. Put dispatch ahead of nice-to-have news feeds.
Full Explanation
Business impact prioritization must reflect the harm to mission, life safety, legal obligations, and stakeholders if a function is lost. Internal popularity or visibility can bias workshops toward convenience systems. Disciplined ranking against mission-harm criteria produces recovery priorities that withstand executive and auditor scrutiny.