During an outage, IT restores email first because complainers are loudest, while wastewater SCADA dependencies identified in planning are left waiting. What BIA lesson was ignored?
Select an answer to reveal the explanation.
Short Explanation
The squeaky wheel got the grease while the plant that keeps the river clean waited. BIA exists so recovery follows real dependency and harm — not whoever shouts loudest in the war room.
Full Explanation
BIA research surfaces critical functions and their dependencies so recovery sequences reflect mission harm, safety, and legal obligations. Prioritizing by complaint volume can delay systems such as wastewater SCADA that have severe downstream consequences. Dependency-informed prioritization is a core BIA outcome.