The city is moving online permitting to a SaaS platform. Which statement best reflects how shared responsibility changes versus on-premises hosting?
Select an answer to reveal the explanation.
Short Explanation
SaaS is like leasing a fully staffed kitchen—the city does not fix their ovens, but still decides who gets keys to the recipes and how spicy the data is. The remaining job shifts to identity, data, and tenant settings.
Full Explanation
Cloud shared responsibility varies by service model. In SaaS, providers typically manage the application and underlying platform, while customers retain duties for identities, authorization, data protection, and tenant configuration. Assuming zero residual responsibility or taking on provider infrastructure patching misunderstands the SaaS split.