A hospital campus finds a VDI session healthy on the server and poor along the thin-client path, which data-center probes do not sit on. Which test should the team run?
Select an answer to reveal the explanation.
Short Explanation
The movie can be sharp in the projection booth and blurry on the screen in the room. You run an Endpoint Agent test on the thin client, because that is where the session is poor. A data-center Enterprise Agent, a cloud DNS probe, or a server page-load is still watching the healthy server side.
Full Explanation
The VDI session is healthy when observed on the server and poor along the thin-client path, and data-center probes do not sit on that path. An Endpoint Agent test on the thin client, where the VDI session is poor, measures from the user device that actually experiences the session. An Enterprise Agent in the data center that retests the healthy session on the server repeats a view the campus already trusts and misses the thin-client path. A DNS test from a cloud probe that does not travel the thin-client path at the campus checks name resolution from somewhere other than the client and cannot describe delay or loss on the path into the thin client. A page-load test that runs on the server and does not run where the thin client sits loads content from the healthy side of the session. Exam caveat: a healthy server-side session does not clear a poor experience on the user device that reaches it. Operational check: during a poor session, compare an endpoint test on the thin client with a test that only sees the server, and confirm the fault shows up on the client side.