Training and change management are omitted from an IRM go-live plan. Which checklist item should be restored?
Select an answer to reveal the explanation.
Short Explanation
Go-live without training is like opening a store with locked registers—the shelves are stocked, but nobody can check out. Control owners need persona-focused enablement so attestations actually get done. Change management belongs on the checklist next to configuration.
Full Explanation
Training and change management must be restored so persona enablement helps control owners complete attestations when go-live arrives. Opening IRM without training is like opening a store with locked registers: shelves are stocked, but civic owners cannot complete the work the platform expects. Enablement belongs beside configuration on the checklist because day-two success is measured in completed assessments and attestations, not installed plugins. Busy operational staff need role-focused practice, not a generic product tour. Skipping persona onboarding because attestations are “self-explanatory” underestimates real user friction and competing priorities. Training only database administrators on CAD scripting while ignoring business owners teaches the wrong audience for attestation success. Replacing training with a single email linking to CIS-SIR documentation points people at the wrong product guide. Exam caveat: IRM success depends on business personas performing work in the platform, not only technical activation. Operational check for the go-live plan: schedule role-based sessions for control owners and risk managers, include a practice attestation in subprod, track training completion as an exit criterion, and staff a hypercare channel for the first attestation cycle.