A department head asks what an entity is in ServiceNow IRM. Which definition is correct?
Select an answer to reveal the explanation.
Short Explanation
An entity is a named piece of the organization you can actually govern—a clinic, a billing app, a plant, a vendor. It is not a ticket number or a personal dashboard filter setting.
Full Explanation
In the IRM/GRC framework, an entity is the governable object that policies, control objectives, risks, indicators, and audits attach to. Typical examples include business units, applications, facilities, vendors, and processes. It is not an ITSM ticket, exam artifact, or mere UI preference.