A utility’s IRM reference architecture must support continuous monitoring, not only periodic questionnaires. Where should indicator hooks sit in the entity-centric model?
Select an answer to reveal the explanation.
Short Explanation
Continuous monitoring is just a heartbeat on the same map—pulse the entity and its controls, not a random spreadsheet on the side. Hang indicators on those objects so a red signal means something concrete. Detached dashboards look pretty and still leave owners guessing what failed.
Full Explanation
In an entity-centric IRM architecture, indicators belong with the entities and controls they monitor. That placement keeps continuous monitoring results actionable within the same framework used for scoping, testing, and issue management. Indicators disconnected from entities and controls cannot drive consistent ownership or remediation in ServiceNow IRM.