A municipality needs a trusted catalog of fees and services used across permitting and billing. How should MDM thinking apply?
Select an answer to reveal the explanation.
Short Explanation
MDM isn’t just about people. Fee and service catalogs are masters too—same need for ownership, clean IDs, and one trusted version.
Full Explanation
Master data spans party, product, service, location, and similar shared domains. Municipal fee and service catalogs need domain ownership, matching where duplicates exist, and survivorship just as customer masters do; isolating MDM to names or leaving fee codes in email and siloed lists perpetuates inconsistency.