Leadership funds an MDM product install with no business workshops on match or survivorship rules, treating the effort as a pure IT deployment. What outcome is most likely?
Select an answer to reveal the explanation.
Short Explanation
Buying the blender does not invent the recipe. Match and survivorship rules are business recipes; without workshops, IT is stirring empty air. MDM fails as a pure install project for that reason.
Full Explanation
Funding an MDM product install with no business workshops on match or survivorship rules, treating the effort as pure IT deployment, most likely stalls or fails because business ownership of match and survivorship rules is mandatory for MDM success. Tools cannot invent civic business meaning. Believing the platform will invent universally correct business rules without domain input fails. Claiming skipping workshops accelerates value because stewards only create overhead fails; stewards are the operating engine. Assuming IT-only installs succeed if the vendor license includes unlimited connectors fails; connectors without rules still produce unmanaged queues. Exam caveat: MDM is a business-data program enabled by technology—not an IT install project. Operational check: schedule domain workshops for match and survivorship before configuration freeze, assign stewards, and gate go-live on approved rule packs. Brief municipal sponsors that license purchase alone is not MDM delivery. Keep verification evidence with the municipal runbook so audits can prove the chosen control was applied as designed and that rejected alternatives would have left city services exposed to the failure modes described above.